For PayRange refunds:

In the PayRange app, select View Transactions from the Menu bar.  Select the transaction and click Report a Problem

For cash customer refunds:

We provide refunds via Venmo, Zelle or check.  Please provide preferred refund option along with machine number, requested refund amount and reason for the refund.  To request a refund check, please provide your name and mailing address in order for us to issue you a check.  We look forward to hearing from you!